Deleting your account and data
How to have your account and workspace deleted, or remove a single connection.
Updated 5 October 2026
You can ask us to delete your account and everything in your workspace at any time. There's no charge and you don't need to give a reason.
Ask us to delete everything
- Email hello@denveraitech.com from the address you sign in with, with the subject "Data deletion request".
- Say which workspace, and whether you want everything deleted or only one connected account.
- We confirm within 5 business days and finish within 30 days.
Not available yet:Deleting your account yourself from Settings. Until then, email us as above.
Remove one connection
On Channels, Disconnect removes one network and Remove all removes every connection for a location. You can also take access back in the network's own settings.
Cancelling and deleting are separate
Cancelling your plan doesn't delete your data, and deleting your data doesn't cancel a plan by itself. Tell us if you want both. The Data deletion page has the full details, including what we must keep, such as billing records.