Terms of Service

Denver Media Tech is a product of Denver AI Tech.

“Denver AI Tech”, “we” and “us” mean the business operated by Mohd Sultan Siddiqui. “You” means the company or individual buying the service. By creating an account, signing an order form, or paying an invoice you accept these terms. If you are accepting on behalf of a company, you confirm you are authorised to bind it.

Where a signed order form or statement of work conflicts with these terms, the signed document wins for that engagement.

Denver AI Tech connects to marketing, analytics, commerce and finance accounts that you already own, reads them on a schedule, and turns what it finds into monitoring, alerts, drafted recommendations and reports.

• Read access is the default. We connect with the narrowest scopes each platform offers for the features you enable.
• Recommendations are drafted for a human. Anything that changes money, publishes content or replies in your name is queued for your approval before it happens — you decide, and the decision is recorded in the audit log.
• Some capabilities depend on upstream approvals (for example Meta App Review, WhatsApp Business verification, and Google Business Profile API access) that are outside our control. Where a capability is not yet approved, we say so on the product pages rather than billing you for it as if it were live.
• Model-generated text — digests, review replies, captions, summaries — is produced by large language models and can be wrong. Review it before you publish it. You are responsible for what goes out under your brand.

We may change or improve the platform over time. We will not materially reduce a capability you are actively paying for without telling you first.

You are responsible for the security of your sign-in, for the people you invite into your workspace, and for what they do there. Tell us promptly if you think an account has been compromised. The service is sold to businesses; you must be at least 18 to use it.

You own your data. You own your connected accounts. Nothing here transfers ownership of either.

• We never become the billing entity, owner or administrator of your ad accounts, business profiles, storefronts or CRM. You connect them with your own credentials and you can revoke that access at any time, from our dashboard or from the platform's own settings.
• You grant us a limited, non-exclusive licence to access, process, store and display your data solely to operate the service for you — and for no other purpose. That licence ends when you close your account.
• We do not sell your data and we do not use your business data, metrics or chat transcripts to train machine-learning models.
• Anything we build for you under a Sprint or a retainer is yours after handover. We do not hold work product hostage and there is no proprietary runtime you are locked into.
• How we handle personal data is set out in the Privacy Policy, which forms part of this agreement.

On termination you can export your workspace data. Deletion works as described on the data deletion page.

• Plans are billed monthly or yearly in advance, at the price shown on the pricing page when you subscribe. Work agreed in a signed order form is billed as that form says.
• Checkout shows the price before you buy. Card details go to Stripe; we never see or store them.
• You can cancel at any time. There is no minimum term, no exit fee and no notice period.
• We do not pro-rate a cancelled period. You keep access until the end of the billing period you have already paid for, and you are not billed again. If you cancel during a free trial, you are not charged.
• Founding partners get 50% off their plan for their first 6 months; after that, the plan's standard price applies. There is no price lock and no commitment term. If you cancel, the founding-partner discount is not held open for a later return.
• Prices may change with 30 days' notice, effective at your next renewal.
• Fees are exclusive of any applicable taxes, which are added where required.
• If a card payment fails, you keep full access for 7 days while it is retried; after that, publishing pauses until the payment goes through, and you can still sign in and read your workspace. Invoices under an order form are due on receipt; if one is more than 14 days late we may suspend the service after telling you. Suspension does not cancel amounts owed.

Refunds are handled case by case and in good faith. If the platform materially failed to do what we sold you in a given month, tell us and we will make it right.

You agree not to use the service to:

• Connect accounts you are not authorised to access, or misrepresent whose accounts they are.
• Break any platform's own terms — including generating fake reviews, manipulating ratings, or sending messages to people who have not opted in.
• Send unsolicited bulk messages, or use the notification channels for anything the recipient has not agreed to receive.
• Publish content that is unlawful, deceptive, defamatory, or infringes someone else's rights.
• Attempt to break, overload, reverse-engineer or resell the platform, or use it to build a competing product.
• Upload malware, or use the service to process special-category personal data (health, biometric, financial account numbers of individuals) that it was not designed to handle.

We may suspend an account that is causing harm or breaking these rules. Where it is safe and lawful to do so, we will tell you first and give you a chance to fix it.

The service depends on APIs run by Google, Meta, Shopify, Stripe and others. Those platforms change their terms, rate limits, approval requirements and feature availability without consulting us. We are not responsible for their outages, policy changes, or decisions to revoke or delay access, and such events are not a breach of this agreement. Your use of each platform remains governed by that platform's own terms.

Each side will keep the other's non-public information confidential and use it only for this engagement. We will not publish your numbers, name you as a customer, or use your logo without your written permission. Founding partners agree separately, in writing, to a single on-record interview and permission to publish results — that permission is specific and revocable, not a blanket licence.

We will provide the service with reasonable skill and care. Beyond that, the service is provided “as is”. We do not warrant that it will be uninterrupted or error-free, that model-generated output will be accurate, or that using it will produce any particular business result. Nothing we provide is legal, tax, accounting or investment advice.

Marketing outcomes depend on your budget, your market and your decisions. We do not guarantee rankings, revenue, conversion rates or return on ad spend.

Neither side is liable for indirect, incidental, special or consequential loss, or for lost profits, lost revenue, lost data or lost business opportunity, even if warned it was possible.

Our total aggregate liability arising out of or relating to this agreement is limited to the fees you actually paid us in the 12 months before the event giving rise to the claim.

Nothing in this section limits liability that cannot be limited by law — including death or personal injury caused by negligence, or fraud.

You will defend and indemnify us against third-party claims arising from your data, your connected accounts, content you approved for publication, or your use of the service in breach of section 6.

Subscriptions run month to month until cancelled. Either side may terminate for material breach if the breach is not fixed within 14 days of written notice. On termination your access ends at the close of the paid period, and sections 4, 8, 9, 10, 11 and 14 survive.

We may update these terms. The “last updated” date at the top always reflects the current version, and we will email active customers before a material change takes effect. Continuing to use the service after that date means you accept the updated terms.

Before starting formal proceedings, both sides agree to try to resolve the dispute by talking to each other in good faith for 30 days.

Questions about these terms, or anything else: hello@denveraitech.com.